Sophie Quinton — The Trader Joe's Lesson: How to Pay a Living Wage and Still Make Money in Retail

Companies that invest in higher salaries for low-level employees find success in a competitive market

The Atlantic
The Trader Joe's Lesson: How to Pay a Living Wage and Still Make Money in Retail
Sophie Quinton

Contrast with Wal-Mart's business model: Sam Walton — "I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment." — Attributed in Adam L. Penenberg, "Why Google Is Like Wal-Mart", Wired, 21 April 2005 [Source: Wikiquote]